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Here's a real hoot for ya'. I was on your website checking on trips to Vegas, clicked on "Meet Us", read your intro and have a few things to add:
Monica Jarvis, owner, Casino Accommodations. Her elegance, energy and commitment to detail defines who she is; she is the consummate professional.
Her years of experience in the casino business and reputation for excellent customer service allow her clients to "sit back, relax and enjoy their visit".
When she says "I'm on it", believe it!
- Janet L.
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Monica's reputation among her peers is beyond reproach which is why she has been able to assemble a staff of highly skilled, highly trained, sought after consultants, who make getting you to your destinations as seamless as possible!
- L. L.
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Dear Monica and Eileen, I don't know how to thank you for making my birthday so very special! It was such a wonderful surprise to have
that most beautiful room for our stay at Harrah's. We both just loved it. I was so impressed with the Sirius radio that was throughout the suite that now I'm going to look
into having it installed here. The picture of the flowers does not do them justice. They are magnificent and
please tell Eileen's friend that she does some of the most beautifil work that I have seen.
Oh and let me not forget to thank you for the Champaign and the bowl of fruit. I'm really lost for words to express my
deep gratitude for everything you did. It was all just wonderful!!
Loved seeing you and as always you look fabulous!
Hoping to be down in August if not sooner if I can talk you know who into it. It's so funny, how George has
turned into a "slot afficianado". He always hated them but now he is a bit addicted. He plays the high end
machines and does very well usually. Of course he is using my card
so I can get the tier points faster. Thank you so much again my friend!
Love,
Linda
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Hey Eileen, how are you? I saw you on Facebook and Eric's
graduation pictures. So, are you done with all the celebrations yet?
Because we want to be the first ones to book your Vegas trip
in October. I don't care when the date is, we're going and we
want the Rio. We always have a great time on your trips
because you are a hoot to travel with and the reservations
are always right. Then you leave us alone to do our thing.
Although we did have a blast having drinks with you last time
at the Voodoo lounge. We tell all our friends how much we
love going with you but even when we go by ourselves you
always get everything right for us. Did Chris call you
yet about New Orleans? I told her Monica is the New Orleans
expert. See you soon.
- Ellen and Mark M.
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Hi, Monica, We are home from Vegas. I have to tell you what
happened. We got to the Flamingo Saturday night after midnight
(actually Sunday) and they had no room for us. Don't get mad
that we didn't call you. I know you always say to call you if
there is a problem but this is the first time in all the years
we've been going with you that there was a problem. The desk
clerk said the room was in for the next day and he couldn't check
us in until 3pm because the hotel was full. You know me, I was
not too happy about that, but Vicki said not to worry. I was not
so sure because VIP was closed and it was 3 am in New York and
she said she was not about to wake you up. So she asked for the
manager. When the manager heard Monica Jarvis was our host he
said wait a minute, that did not sound right because Monica
always double checks her reservations. Sure enough, someone at
the Front Desk had changed it by mistake to the next day because
it was after midnight. He did not want us to lose the room. It
was just a misunderstanding. The manager was so nice, comped us
to breakfast while he got a room cleaned for us. He said you are
one of the best hosts. We were very proud. I wish you could book
all our travel. We are going to Denver over the holidays to see
Jan's new baby. Can you book the family? j/k. Love, Dave.
- Dave I.
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I have been meaning to thank you for arranging our cruise on
the Norwegian Dawn. You are absolutely right when you say
this is a floating casino, not a ship with a casino on it. We
were personally greeted by the casino manager
and treated like special guests from that
minute on. The casino on the ship is much different from
Atlantic City or Vegas. They knew you were our host and
every time we went in to play, they remembered our names, can
you believe it? It was so relaxing. The food is terrific and
you can drop in for dinner whenever you like instead of
special sittings. They understand players. At the end we
were ready for a decent size bill but they looked at our play
and took care of a nice portion of it. It was so good of you
to arrange all the details and to tell us exactly what to
expect before, during and at the end of the cruise. That
eliminated the usual stress when you travel to an unfamiliar
place and allowed us to relax and enjoy ourselves. We really
appreciate everything you did to help us celebrate our 30th
anniversary in style. I am glad we switched over to you when
we came to Harrah's. You are truly a professional in your
field.
- Laurie and Dan P.
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Hi Eileen, We had the best time at Harrah's Laughlin when we
went out to Arizona to visit Katie and Frank. The town is
really adorable and when you ride out of it a few miles, you
feel like you're in a John Wayne movie. The people out there
are so friendly and welcoming. We were smiling all the time.
The best part was seeing BB King. Eric has been a big fan
since he was a kid and we go to BB King's every time we are
in New York. I am so happy you were able to get us the
tickets. It was a beautiful birthday surprise for him. Thanks
for always making us feel special. We'll stay with you
forever!
- Lisa M.
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Dear Monica, I can't thank you enough for all you did to make
our family trip to the Atlantis a dream. I had been in the
Bahamas before but this property is in a class by itself. I
can see why you work with them. The kids enjoyed the
activities while we played our own games. I know we had a
lot of requests with our son and his family, and the changes
must have driven you crazy, but you were too kind to show it,
and so very patient! It was all as ordered, from check-in to
cribs to child care to dinner reservations. We could never
have arranged this trip ourselves with such a successful
result. Your professionalism and follow up in handling our
reservations and changes was first rate and resulted in a
family memory that will last forever. Thanks again from the
bottom of my heart.
- Karen A.
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